Returns

LEGAL PURCHASE AGE

– EMAIL CONTACT@AYNIDESIGNLAB.COM TO RECEIVE A RETURN AUTHORIZATION NUMBER. YOU WILL BE CONTACTED BY CUSTOMER SERVICE WITHIN 48 HOURS, MONDAY – FRIDAY, 9AM – 6PM EST.
– SECURELY PACK MERCHANDISE WITH RETURN AUTHORIZATION FORM AND MARK THE RETURN AUTHORIZATION
NUMBER ON OUTSIDE OF BOX

RETURNS/EXCHANGES

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR AYNI ONLINE PURCHASE, YOU MAY SEND IT BACK TO US FOR AN
EXCHANGE OR REFUND. SALE MERCHANDISE. NO EXCHANGES OR RETURNS WILL BE ACCEPTED.

REQUIREMENTS

– ALL MERCHANDISE RETURNED MUST BE UNWORN, UNWASHED, UNMODIFIED, UNDAMAGED WITH PRICE TAGS
INTACT.
– THE PRODUCTS ARE RETURNED IN THEIR ORIGINAL PACKAGING.
– RETURNS MUST BE SHIPPED WITH TRACKING NUMBER.
– EXCHANGES/RETURNS MUST BE RECEIVED WITHIN 14 DAYS OF THE DELIVERY DATE.
– EXCHANGES/REFUNDS ARE PROCESSED WITHIN 7 DAYS AFTER WE RECEIVE THE MERCHAN-DISE. YOU WILL RECEIVE
A CONFIRMATION EMAIL WHEN YOUR EXCHANGES/CREDITS ARE PRO-CESSED.

REFUNDS

YOU WILL BE NOTIFIED IF THE RETURNED PRODUCTS CANNOT BE ACCEPTED. IN THIS CASE, YOU MAY CHOOSE TO HAVE THE PRODUCTS DELIVERED TO YOU AT NO EXPENSE TO THE VENDOR. IF YOU REFUSE THE ABOVE DELIVERY, THE VENDOR RESERVES THE RIGHT TO RETAIN THE PRODUCTS AND THE AMOUNT PAID FOR YOUR PURCHASE OF THE PRODUCTS.

IF YOU HAVE FULFILLED ALL REQUIREMENTS SET FORTH ABOVE, THE VENDOR SHALL REFUND THE ENTIRE PRICE FOR THE RETURNED PURCHASED PRODUCTS. ANY DUTIES, TAXES AND FEES YOU HAVE PAID FOR THE DELIVERY OF THE PURCHASED PRODUCTS SHALL NOT BE REFUNDED. WE DO NOT REFUND SHIPPING COSTS. SHIPPING COSTS WILL ONLY BE REFUNDED WHEN THE RETURN IS A RESULT OF AN ERROR OR DAMAGED MERCHANDISE.

AFTER THE VENDOR HAS RECEIVED THE RETURNED PRODUCTS AND CHECKED THAT THE PRODUCTS MEET ALL REQUIREMENTS, YOU WILL RECEIVE AN E-MAIL THAT THE RETURNED PRODUCTS HAVE BEEN ACCEPTED. WHATEVER THE FORM OF PAYMENT YOU USED (CREDIT/DEBIT CARD), THE REFUND PROCEDURE WILL START WITHIN 30 DAYS FROM WHEN THE VENDOR WAS INFORMED OF YOUR DECISION TO EXERCISE YOUR RIGHT TO RETURN THE PURCHASED PRODUCTS AND ONCE THE VENDOR HAS CHECKED THAT THE RETURN WAS CARRIED OUT IN COMPLIANCE WITH THE ABOVE CONDITIONS.

THE TIME PERIOD FOR REFUNDING THE AMOUNT YOU PAID FOR PURCHASING THE RETURNED PROD- UCTS DEPENDS ON THE PAYMENT TYPE USED:

– PURCHASE BY CREDIT/DEBIT CARD: REFUND TIME WILL DEPEND ON THE CREDIT CARD COMPANY’S POLICIES. WE WOULD LIKE TO ASSURE YOU, HOWEVER, THAT THE VALUE DATE FOR THE CREDIT WILL COINCIDE WITH THE DATE OF  THE  ORIGINAL PAYMENT; THEREFORE YOU WILL NOT LOSE BANK INTEREST; THEREFORE YOU WILL NOT SUFFER ANY INTEREST LOSS.