OUR TERMS & CONDITIONS

CREDIT CARDS

WE ACCEPT THE FOLLOWING CREDIT CARDS: VISA, MASTERCARD, AND AMERICAN EXPRESS.

THERE IS NO SURCHARGE FOR USING YOUR CREDIT CARD TO MAKE PURCHASES.

PLEASE BE SURE TO PROVIDE YOUR EXACT BILLING ADDRESS AND TELEPHONE NUMBER (I.E. THE ADDRESS AND PHONE NUMBER YOUR CREDIT CARD BANK HAS ON FILE FOR YOU).

INCORRECT INFORMATION WILL CAUSE A DELAY IN PROCESSING YOUR ORDER.

TAXES

YOU ARE SOLELY RESPONSIBLE FOR ALL SALES TAXES OR OTHER TAXES THAT MAY OCCUR.

ORDER ACCEPTANCE POLICY

YOUR RECEIPT OF AN ELECTRONIC OR OTHER FORM OF ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR ORDER, NOR DOES IT CONSTITUTE CONFIRMATION. WE RESERVE THE RIGHT AT ANY TIME AFTER RECEIPT OF YOUR ORDER TO ACCEPT OR DECLINE YOUR ORDER FOR ANY REASON.

OUT-OF-STOCK PRODUCTS

THERE MAY BE TIMES WHEN THE PRODUCT YOU HAVE ORDERED IS OUT-OF-STOCK WHICH WILL DELAY FULFILLING YOUR ORDER.

WE WILL KEEP YOU INFORMED OF ANY PRODUCTS THAT YOU HAVE ORDERED THAT ARE OUT-OF-STOCK AND UNAVAILABLE FOR IMMEDIATE SHIPMENT. YOU MAY CANCEL YOUR ORDER ONCE WE HAVE CONTACTED YOU WITH THE ESTIMATED SHIPPING DATE.

MULTIPLE PRODUCT ORDERS

FOR A MULTIPLE PRODUCT ORDER, WE WILL MAKE EVERY ATTEMPT TO SHIP ALL PRODUCTS CONTAINED IN THE ORDER AT THE SAME TIME AND/OR FROM THE LOCATION. PRODUCTS THAT ARE UNAVAILABLE AT THE TIME OF SHIPPING WILL BE SHIPPED AS THEY BECOME AVAILABLE, UNLESS WE INFORM YOU OTHERWISE.

SHIPPING POLICY

MOST ORDERS RECEIVED BEFORE 12:00PM EST WILL SHIP THE SAME DAY, PROVIDED THE PRODUCT ORDERED IS IN STOCK.

MOST ORDERS RECEIVED AFTER 12:00PM EST WILL SHIP THE NEXT BUSINESS DAY. ORDERS ARE NOT PROCESSED OR SHIPPED ON SATURDAY, SUNDAY OR U.S. OR PERUVIAN HOLIDAYS.

WE CANNOT GUARANTEE WHEN AN ORDER WILL ARRIVE. CONSIDER ANY SHIPPING OR TRANSIT TIME OFFERED TO YOU ONLY AS AN ESTIMATE. WE ENCOURAGE YOU TO ORDER IN A TIMELY FASHION TO AVOID DELAYS CAUSED BY SHIPPING OR PRODUCT AVAILABILITY.

RETURNS

AS A SUSTAINABLE PERUVIAN FASHION BRAND WE PRACTISE A CIRCULAR BUSINESS MODEL AND WANT TO ENCOURAGE A MORE CONSCIOUS SHOPPING BEHAVIOUR.

DUE TO THE DELICATE NATURE OF OUR GARMENTS AND AS WE HAVE COMMITED TO ASSURING OUR CARBON FOOTPRINT IS AS MINIMAL AS POSSIBLE, WE ARE UNABLE TO ACCEPT RETURNS. ALL SALES ARE FINAL AND WE THANK YOU FOR UNDERSTANDING!

SHOULD YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT YOUR PURCHASE, PLEASE DON'T HESITATE TO CONTACT US AT SHOP@AYNI.COM.PE.